Frequently Asked Questions
How do I make a first appointment?
You can contact me by phone at 215-732-3720 or by email, firstname.lastname@example.org and leave your contact information and best times to reach you.
What are your office hours?
My office hours are weekdays from 7 a.m. to 5 p.m.
Where are you located?
My office is located at 2120 Spruce Street, first floor, Center City Philadelphia. My office has a private waiting area and consultation suite. It is close to public transportation and the major highways near the city. Directions.
Is parking available?
On-street metered parking is often available. Parking lots are located within walking distance of my office. Directions.
What happens in the first session?
We will meet for a 45-minute session during which we discuss what concerns brings you to therapy, history relevant to those concerns, and what you would like to accomplish from our meetings. We will also discuss how often you would like to meet, and schedule and fee arrangements.
Can I use my insurance?
I work out of network with most insurance plans. This arrangement allows patients total privacy in their care. I ask that you pay for our sessions at the time of our meeting unless other arrangements are agreed upon. I accept payment in the form of cash or check.
If you wish to submit to your insurance for reimbursement, I will provide you with a statement that includes the information required by the insurance company. I am available to answer any questions about these forms and to help you navigate the insurance system.
Does what we talk about in therapy remain confidential?
Privacy is a key component of what can help you feel comfortable talking freely. I value confidentiality and I am obligated by law to keep the content of our meetings confidential except in the following situations:
- Suspected past or present abuse or neglect of children, adults, and elders.
- If I have reason to suspect that you are seriously in danger of harming yourself or another person.
There may also be situations when you want me to share information with your other providers, and I can do so with your written consent.